FAQ's

Welcome to the frequently asked questions, have a look through and if you can't find an answer to what you need, simply click the button below and contact us directly.

Do you ship prints outside the UK?

Yes we do ship prints outside the UK, there is a charge for this depending on where in the world you are, we can shipped framed or rolled prints for you to frame yourself.
Can Sparkly Squid create a portrait for another animal like a mouse?

Yes we can create a portrait of any pet you may have, horse, hamster, tortoise etc, imaginary ones are a bit tricky though. :)
How can I order a custom pet portrait from Sparkly Squid?

To order a custom pet portrait from Sparkly Squid, simply visit our website and navigate to the 'Order Now' section. Fill out the submission form with details about your pet and any specific preferences you have for the portrait. Once submitted, our team will review your request and get in touch with you to discuss further details and confirm your order.
How should I care for my portrait?

To ensure the longevity of your portrait, keep it out of direct sunlight and avoid exposure to moisture. If framed, use a glass cover to protect it from dust and damage.
How long does it take to receive my portrait?

The time it takes to receive your portrait depends on your location and the complexity of the portrait. Typically, it takes 2-3 weeks for us to create the portrait and an additional 1-2 weeks for shipping.
What payment methods do you accept?

We accept various payment methods including credit cards, PayPal, Google Pay, and Apple Pay.